Last revised: May 30, 2019
What is Personal Information?
How do we collect your Personal Information?
Where do we store your Personal Information?
How do we use your Personal Information?
To whom do we provide your Personal Information?
When and how do we obtain your consent?
How do we ensure the privacy of your Personal Information when dealing with our affiliates and other third parties?
How long will we utilize, disclose or retain your Personal Information?
How can you review your Personal Information that we have collected, utilized or disclosed?
How do you know that the Personal Information we have on you is accurate?
What if the Personal Information we have on you is inaccurate?
How fast will we respond to your written requests?
Are there any costs to you for requesting information about your Personal Information or our privacy practices?
How do we know that it is really you requesting your Personal Information?
What safeguards have we implemented to protect your Personal Information?
How do you contact us regarding access to your Personal Information or our privacy practices?
1. What is Personal Information?
“Personal Information” is any information that is identifiable with you, as an individual. This information may include but is not limited to your name, mailing address, e-mail address, or biographical information. In the case of prospective employees, Personal Information includes your employment history, qualifications and references. Personal Information does not include any information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work electronic address.
2. How do we collect your Personal Information?
We will collect your Personal Information by fair and lawful means. We may collect Personal Information from you directly, through your use of our website and when you submit information through our website, through your use of our social media pages and when you post on our social media pages, and/or from third parties, where we have obtained your consent to do so or as otherwise required or permitted by law.
3. Where do we store your Personal Information?
We will keep the Personal Information that we collect at data centers managed by us or third party service providers in Canada and the United States, as applicable.
4. How do we use your Personal Information?
Generally, we identify the purposes for which we use your Personal Information at the time we collect such information from you and obtain your consent, in any case, prior to such use. We generally use your Personal Information for the following purposes (the “Purposes”):
to provide our services;
to process transactions, including preventing fraud;
as part of awareness and other campaigns regarding mental health;
for research and to improve and develop services, tools, content, programming, events, and reports;
to respond to requests, complaints or inquiries;
to advise individuals about new programs and services that may be of interest to them or to their organizations;
to administer specific functions of our website;
recruiting for positions at For Founders by Founders, and to recruit future champions and interviewees;
to investigate legal matters;
for such purposes, as you may otherwise consent from time to time; and
as otherwise required or permitted by law.
5. To whom do we provide your Personal Information?
We generally identify to whom, and for what purposes, we disclose your Personal Information, at the time we collect such information from you and obtain your consent to such disclosure.
We may transfer your Personal Information to third party service providers with whom we have a contractual agreement that includes appropriate privacy standards, where such third parties are assisting us with the Purposes.
In addition, we may send Personal Information outside of the country for the Purposes, including for processing and storage by service providers in connection with such Purposes. We may send Personal Information to the United States.
You should note that to the extent that any Personal Information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. For written information about our policies and practices regarding service providers outside of Canada, contact our Privacy Officer (see question 16 below).
6. When and how do we obtain your consent?
We generally obtain your consent prior to collecting, and in any case, prior to using or disclosing your Personal Information for any purpose. You may provide your consent to us either orally, electronically or in writing. The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the Personal Information and the reasonable expectations you might have in the circumstances.
7. How do we ensure the privacy of your Personal Information when dealing with our affiliates and other third parties?
8. How long will we utilize, disclose or retain your Personal Information?
We will utilize, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by law.
9. How can you review your Personal Information that we have collected, utilized or disclosed?
If you make a written request to review any Personal Information about you that we have collected, utilized or disclosed, we will provide you with any such Personal Information to the extent required by law. We will attempt to make such Personal Information available to you in a form that is generally understandable, and will explain any abbreviations or codes.
10. How do you know that the Personal Information we have on you is accurate?
We will attempt to ensure that your Personal Information is kept as accurate, complete and up-to-date as possible. We will not routinely update your Personal Information, unless such a process is necessary. We expect you, from time to time, to supply us with written updates to your Personal Information, when required.
11. What if the Personal Information we have on you is inaccurate?
At any time, you can challenge the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.
12. How fast will we respond to your written requests?
We will attempt to respond to each of your written requests not later than thirty (30) days after receipt of such requests. We will advise you in writing if we cannot meet your requests within this time limit. You have the right to make a complaint to the Privacy Commissioner of Canada or applicable provincial privacy commissioner in respect of this time limit.
13. Are there any costs to you for requesting information about your Personal Information or our privacy practices?
We will not charge any costs for you to access your Personal Information in our records without first providing you with an estimate of the approximate costs, if any.
14. How do we know that it is really you requesting your Personal Information?
We may request that you provide sufficient identification to permit access to the existence, use or disclosure of your Personal Information. Any such identifying information shall be used only for this purpose.
15. What safeguards have we implemented to protect your Personal Information?
We have implemented physical, organizational, contractual and technological security measures in an effort to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that only employees who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information.
16. How do you contact us regarding access to your Personal Information or our privacy practices?
All comments, questions, concerns or complaints regarding your Personal Information or our privacy practices should be forwarded to our Privacy Officer as follows: firstname.lastname@example.org